FAQs about managing Telstra marketplace users

I am a Zunos Admin where do I attain my Telstra Marketplace login credentials?

As a Zunos customer through Telstra, your Telstra Account Manager will be able to send you a Telstra Marketplace welcome email with your Administrator credentials to login.

My users names are not displaying correctly in Zunos?

This occurs if the Telstra Apps Marketplace user provisioning process is not followed. Please follow the instruction from the link here.

Can Telstra Marketplace users be made inactive?

No, user subscriptions are treated differently in Telstra Apps Marketplace. Zunos users in Telstra Apps Marketplace are either active or removed from the system.

Where do I manage password resets?

This is managed in Telstra Apps Marketplace Users section. Click here to see how this is done.


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