Resetting your password

iOS App

Forgot or haven't received a password?

  1. Enter your Username (typically your email address)
  2. Choose to email yourself a magic link
  3. You will receive an email, open the link in the email on your iOS device and it will log you in on Zunos.

Request a forgot password email & change your password

  1. Enter your Username (typically your email address)
  2. Choose to type your password
  3. Tap Forgot Password and check your inbox shortly after, open the link the follow the prompts to reset your password.

Update your password from inside the Zunos

  1. Tap the Cog icon in the top left corner
  2. Tap Accounts
  3. Tap your username
  4. Tap Change Password
  5. Enter your current and new passwords
  6. Tap Change in the top right corner of the pop up window to save your updated password

WebApp

Forgot or haven't received a password?

  1. Enter your Username (typically your email address)
  2. Choose to email yourself a magic link
  3. You will receive an email, open the link in the email on your computer and it will log you in on the Zunos WebApp.

Request a forgot password email & change your password

  1. Enter your Username (typically your email address)
  2. Choose to type your password
  3. Tap Forgot Password and check your inbox shortly after, open the link the follow the prompts to reset your password.

Update your current password after login

  1. Click the Cog icon in the top left corner
  2. Click Account Details
  3. Click Change Password
  4. Enter your Current and New Password
  5. Click Change in the right corner of the pop up window to save your updated password

Tip: If you are still experiencing issues resetting your password or accessing your account, contact support@zunos.com with a brief description of your issue and we'll get back to you right away.

Note: When resetting your password, you will notice a password complexity indicator visually displaying the strength of the password you are creating.  

 

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